Your consumer rights
National consumer rights and class actions
The field of law, known as “consumer rights”, covers a wide range of rights protecting persons who purchase goods or services. Securing consumer rights can be difficult because people often face a much larger, better-funded adversary, but the law provides the means for consumers to resist fraud and other wrongdoing. Businesses take claims made through these methods very seriously, as they can result in substantial monetary compensation for claimants. Our team of Chicago consumer lawyers strongly believes in helping protect and enforce these laws.
Consumer Protection Laws Definition
Persons who seek to purchase a product or service known as “consumers” have the right to know that the product or service is of a certain quality level and is reasonably free from defects. They also have the right to accurate information about their purchases, the right to truthful information about their creditworthiness, and freedom from unreasonable or harassing debt collection. State and federal law provide consumers with remedies against individuals and businesses that engage in certain types of fraud or dishonesty, while common law remedies may exist in other situations. Many of these laws aim to provide individual consumers who may feel they do not have the resources to take responsibility for a large company with a reasonable opportunity to bring their claims to court.
Consumer protection legislation
Several state laws protect Illinois consumers from fraudulent or deceptive practices. The Anti-Fraud and Trade Deception Act and the Uniform Trade Deception Act prohibit businesses from making false or misleading statements about consumers or misrepresenting the quality or nature of their products, as well as a wide range of other deceptive activities. The law provides consumers with the opportunity to recover damages if they have suffered losses as a result of a fraudulent company. They apply to almost any situation where a consumer seeks to purchase a product or service from a private person or business. Some statutes also provide consumer protection for specific types of transactions.
Other consumer charters
State and federal statutes protect consumers from fraudulent or deceptive practices in specific industries. This may include car and RV dealers, medical products, insurance, and mortgage services. Other laws provide protection against credit reporting, debt collection, late payment, online privacy, and overtime payments. While in the Chicago area, our consumer lawyers can help determine if a particular law applies to your situation and see if you can file a claim.
Many consumer claims are relatively small, with hundreds or thousands of dollars in damages. While this is certainly a large amount for the consumer, suing can cost more than the consumer can afford and some businesses rely on the plaintiff to give up in despair. Class actions allow people in the same position to combine their claims and sue together. If several hundred lawsuits for hundreds of thousands of dollars became the same suit, enterprises could not ignore these plaintiffs.
Chicago’s consumer lawyers at Nationwide Consumer Rights brought with them years of experience in consumer protection litigation and class action. We have dedicated our practice to exposing looting and fraud and protecting consumers across the country. To schedule a free and confidential consultation with one of our attorneys, please contact us online or by calling 630-333-0000.
Source: Illinois Code Chapter 815 (through Justice).